I Skipped the Onboarding Experience. Can I Still Pair?
Of course! Just press the controller's menu button, scroll to WiFIRE Connectivity, and tap, Connect Grill.
Can I Pair While Seasoning?
Absolutely! This process can be done while seasoning your grill. Just remember to let the seasoning process finish once you're done pairing your grill.
My Grill Can't Find My WiFi Network
The most common cause of being unable to find your network is not being connected to a 2.4 GHz network. Many ISPs combine both 2.4 and 5 GHz networks. Check your available networks on your phone to check if you're given the choice.
The App Says I Have a Weak WiFi Network
We suggest placing your grill within 30 feet of your router. There are many other factors that can come into play that can weaken your network strength.
Check out our free Self-Help WiFi diagnostics app to check your connection strength and see if anything on your network may prevent your from connecting successfully!
Can I Use My Grill without Connecting to WiFi?
While your grill will function without connecting to WiFi, we strongly encourage you to get your grill connected before your first grill so you can update your firmware to the latest version. We release new firmware periodically to improve your grill's performance, which brings more successful cooks!