This error is specific to WiFIRE-enabled (D2) grills, and occurs if the auger motor is damaged or jammed. Almost always, this is caused by wet pellets; however, it can also be caused by foreign, incompatible objects such as charcoal or wood chips.
What is an Auger Jam?
An auger jam is when damaged pellets (or wood chips, charcoal, or foreign objects) get stuck inside the auger shaft, "jamming" or preventing the auger from being able to rotate as needed.
If you get this error message, follow these steps to resolve it.
Clear Auger Does Not Work
If the auger does not turn during the Clear Auger function, or if there is still wet/contaminated pellet material in the auger tube, manually clear the auger jam; see Clearing an Auger Jam in a D2 Grill.
If Auger Overcurrent appears on the screen after the auger and motor are reinstalled, do the following:
If “Auger Disconnected” appears on the screen even after the motor and auger are reinstalled (will typically happen when the Prime Auger function is selected), do the following: