The easiest way to clear an auger jam in a WiFIRE-enabled (D2) grill is to use the built-in Clear Auger Jam function.When the user runs a Clear Auger command from the menu, the auger turns backward at full speed for ten seconds, pauses for one second, turns forwards for twelve seconds, pauses for one second, and repeats until the user cancels the operation from the menu.
If the Clear Auger function does not clear out the pellets successfully, or if the auger will not move, you will need to clear the Auger jam manually. 4
To clear an auger jam manually, you will need to access the auger motor. If you need assistance understanding how to access the motor, please contact Customer Service.
How to Clear an Auger Jam Manually
Re-install the Auger Motor