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Hot Rod

What is a Hot Rod?

The hot rod is a metal rod found in the firepot. The hot rod--sometimes called the igniter rod--lights the pellets and primes the fire, raising the grill to an initial starting temperature based on the controller setting.

Ignition Errors

Hot Rod Disconnected | Igniter Disconnected | Heater is Disconnected

Any of these errors Indicate the hot rod is disconnected or broken.

  • Check connections by unscrewing the 4 screws on each corner of the controller. If all connections are good, a hot rod replacement may be needed. In this case please contact Customer Service.

Failed to Ignite

A Failed to Ignite error means the grill failed to ignite in a set time period and is likely due to the grill running out of pellets or being started with the lid open. To resolve this error, try the following:

  • Check to make sure there are pellets in both the firepot and in the hopper. If empty or low, fill the hopper.
  • Check to ensure the lid was kept close during start-up.
  • Ensure the pellets being used are good. Pellets should have a shine to them and snap when broken. For more information on pellets, visit our Pellet Guide article.
  • Ensure the hotrod is heating up. The tip of the hotrod should be visible in the firepot sticking out about a quarter of an inch. To test this, place your hand near the hotrod without touching it, you should be able to feel the heat coming off it.
  • If the problem continues, please contact Customer Service.

Slow Ignition Error

Your grill producing a Slow ignition Error means the grill took longer to achieve the set temperature than normal. This occurs when the grill does not see a significant temperature rise after 15 minutes and is normal. This could be due to cold outside/ambient temperatures, lack of pellets, or an overfilled firepot.

If you receive this error, you do not need to do anything; the grill is simply notifying you that it is taking a little longer to ignite. An overshoot of the set temperature will typically follow a slow ignition before leveling out.