We cannot offer refunds on any products purchased from dealers or any other independent seller, regardless of whether they are brick & mortar or e-commerce.
If a customer wants to return their grill for a refund, they are subject to the return policy from the retailer they purchased from.
All dealers have different return policies, and the customer should reference their receipt and return policy for the retailer/dealer they purchased from for details.
What Items Can Be Returned to Traeger?
What Items Can NOT Be Returned to Traeger?
What Is Needed for The Return?
When Will I See My Refund?
What If I Paid with EZ Pay?
What If There Was A Shipping Error from Traeger’s End?