Did you get a message saying, "Oops! Something went Wrong. Please Go Back and Try Again?" Let us help you figure out what's going on.
This message is an Android-generated message meaning that the app is unable to pair with the grill due to a corrupted or incompletely transmitted pairing token. It will usually occur during the pairing process after inputting the grill's information manually or after scanning the QR Code.
Force quitting the app and attempting to pair again will almost always resolve the issue. When trying again, ensure the grill is within good signal strength of your WiFi router as poor connection strength sometimes inhibits the connection process.
Force Quit the App