Many WiFi and pairing issues are due to the way the your home WiFi is setup.
This article will cover the following requirements for our grills to connect successfully to a home WiFi network:
You can troubleshoot your home network to help with grill setup and disconnections using RouteThis Helps, an app for your iOS and Android phone or tablet.
For your grill to utilize your grill's WiFIRE capabilities successfully, you will need to make sure the grill's location receives a signal strength between -30 and –70dbm. This strength allows it to connect and operate, as well as receive and download updates.
To test the signal strength where you want to place your grill, you can install a WiFi signal strength app to your phone (there are many highly-rated, free apps on the Apple App Store and Google Play).
If the signal strength is low where you wish to place your grill, consider investing in an inexpensive additional router to boost your 2.4 GHz signal.
Creating a guest network can help you connect because guest networks are separate from the regular WiFi. They have fewer protections, like firewalls, because it does not have access to sensitive information found on the regular network.
Is the WiFi Network name long, include spaces, or have special characters? Traeger grill controllers only recognize network names with 32 or fewer characters.
Have you set up any enhanced or additional security measures on your home network? Any additional network security measures will prevent the grill-to-phone pairing process from completing. Make sure the grill is whitelisted or consider investing in a dedicated inexpensive router for the grill.
Do you have both 5GHz and 2.4GHz network bands set up or are there 2.4GHz and 5GHz networks with the same name?
Like most smart home devices Traeger WiFIRE grills will only connect to 2.4GHz networks as that provides a stronger connection over greater distances than the faster 5GHz band. The WiFi module on the grill will not be able to even "see" 5GHz networks. To ensure a smooth initial pairing with your grill make sure of the following: