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Unable to Connect to Grill: Your Phone Wasn't Able to Connect to Your Grill

This is an iOS-generated error message specific to iPhone.

Causes

There are three common causes of this error.

Cause 1

The grill is already connected to a WiFi network

Cause 2

When pairing a grill manually (without a QR Code) the grill network name and/or password were entered incorrectly.

Cause 3

The phone is connected to a VPN, meaning the grill and the phone are connected to different networks and are unable to find one another.

Resolutions

Resolution 1

Check to see if your grill is already connected to a WiFi network by navigating on the grill to Menu > WiFi Settings. If the SSID and Signal Strength fields are populated, the grill is already connected to a network. To resolve this, select Forget Network on the grill. Restart the grill and begin the pairing process again.

Resolution 2

Restart the pairing process verifying the grill's network name and password are entered correctly.

  • The grill network name looks like “Traeger-XXXX” where “XXXX” can be any combination of letters and numbers.
  • Grill WiFi password looks like “WIFIREYYYY” where “YYYY” can be any combination of numbers.

Resolution 3

Disconnect from the VPN and make sure that both your phone and your grill are connected to the same network.