Blown Fuse

Is your grill not turning on? Chances are that you have a blown fuse within your grill (not a blown fuse in your home's circuit breaker) due to a faulty mechanical component or damaged wires.

You may also want to check out our AC Grill Power Issues article for issues beyond a blown fuse.

Please note that this article focuses on troubleshooting non-WiFIRE-enabled (AC) grills. If you have a WiFIRE-enabled (D2) grill, please see D2 Grill Power Issues.

Fuses are specific to AC grills, and are typically found on the back of the controller in one of two locations: a green or grey box with a lid (may have an additional fuse zip-tied to it), or in a black tube with a screw-on cap. You will notice that your controller comes with an extra fuse, zip tied to the back of the fuse box.

Start with a thorough visual inspection of wires to make sure that there are no rubbed/melted insulation on any wires. The following troubleshooting steps are designed to isolate specific mechanical components, allowing you to determine where the short is.

1. Turn off and unplug the grill from power.
2. If there is a bottom grate under their hopper, remove it.
3. If not previously done so, clip the zip ties holding all the wires bunched up together.
4. Check the power cord.
   1. Disconnect the red, orange, and, purple wires from their Molex connectors. Leave the black attached.
   2. Plug in the grill and turn on.
   3. If your controller has a small, red LED light, it will turn on.
   4. If the fuse pops, call Customer Service.
   5. If after 5 minutes it runs fine, proceed to the next step.
5. Check the fan.
   1. Turn off the grill and unplug it from power.
   2. Leave the black wire connected, and connect the orange and the white wires to the Molex connectors.
   3. Plug the grill into power and turn it on.
   4. You should be able to see the fan from under the grill, as well as hear the fan running.
   5. If the fuse pops, call Customer Service.
   6. If after 5 minutes the fuse does not trip and the fan continues running, proceed to the next step.
6. Check the auger motor.
   1. Turn off and unplug the grill from power.
   2. Disconnect the orange wire and connect the red and the white wires to the Molex connector.
   3. Plug the grill into power and turn on the grill.
   4. If the fuse pops, replace the Auger motor.
   5. If after 5 minutes it runs fine, proceed to the next step.
7. Check the hotrod.
   1. Turn off and unplug the grill from power.
   2. Disconnect the red wire and connect the purple and the white wires to tan wires.
   3. Plug the grill into power and turn on the grill.
   4. If the fuse pops, call Customer Service.
   5. Be sure to run the grill for 5 minutes to test.

If you need more fuses ASAP to complete the test, you can purchase 3-5 AMP fuses from local hardware stores. You may also order fuses on our website here.